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Coronavirus Update

Dear ABC Pediatric Dentistry and Orthodontics Family,

We hope this letter finds you and your family safe and well. Our community has experienced challenging times over the last few months as we all cope with COVID-19. All of us are looking forward to resuming our normal habits and routines. Our office is pleased to announce we are open once again and will be contacting each family to reschedule appointments.

While many things have changed, one thing remains the same: our commitment to your safety. Infection control has always been a top priority for our practice. We are sending out this letter to inform you of the additional steps we are taking to protect you, our ABC Family, while you are in our office for care.

Our office follows infection control recommendations made by the American Dental Association, the US Centers for Disease Control and Prevention, and the Occupational Safety and Health Administration. We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure our infection control procedures are current and adhere to each agency’s recommendations.

You may see some changes when it is time for your child’s next appointment. These changes will help to protect our families and staff. For example:

— Our office will communicate with you beforehand to ask some screening questions and again once you are in the office. In addition, everyone will have their temperature checked.

— Everyone over the age of two must wear a mask that covers their nose and mouth while in the office.

We have hand sanitizer that we all ask you to use when you enter the office.
We have removed all magazines, toys, and tablets from our waiting room. These items are difficult to clean and disinfect.
Appointments will be managed to allow for social distancing between patients. That might mean you’ll be offered fewer options for scheduling your appointment.
We are allowing one guardian per child into the office. We ask that you do not bring other siblings or family members into the office. If a sibling is to be seen we are recommending that he or she wait in your car with an adult until the appointment time.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

For more information about what you can do to prevent the spread of COVID-19, please visit the CDC website.

We look forward to welcoming you back to our practice! We will continue to provide the best of dental care in a warm, friendly, and safe environment.

Thank you from the entire staff!

Our Office’s Safety Precautions

To help prevent the transmission of all respiratory infections, including COVID-19, we adhere to standardized infection control measures, such as performing hand hygiene, providing tissues and no-touch receptacles to throw away used tissues, and offering facemasks to patients who are coughing.

We follow routine cleaning and disinfection strategies, using cleaners and water to pre-clean surfaces prior to applying an EPA-registered, hospital-grade disinfectant, as well as appropriate sterilization of all tools and equipment. We also use new facemasks and gloves for each patient per guidelines set by the FDA and CDC.

While our office already adheres to these standard precautions, there are several common-sense recommendations we are implementing to prevent the spread of COVID-19.

Screening patients for signs or symptoms of infection when we update their medical histories
Making sure our masks, gloves, and eye protection are appropriate for the procedures performed
Cleaning and disinfecting public areas frequently, including door handles, chairs, and bathrooms

If you have an appointment scheduled within the next few weeks, please contact our office if you experience any of the following:

Fever
Cough
Shortness of breath
Travel within the past 14 days to affected geographical regions

We will discuss your health status, the dental treatment you require, and whether or not visiting our office will be safe for you, our other patients, and our staff.

When you visit our office, we ask that you arrive on time for your appointment, rather than too early. This will minimize the amount of time you spend in our waiting room or reception area. If you have respiratory symptoms, we will ask that you wear a facemask.

How can you prevent contracting or spreading COVID-19?

Wash your hands frequently with soap and water for 20 seconds. If you don’t have access to soap and water, use alcohol-based hand sanitizer.
Maintain at least six feet of distance between yourself and anyone who is coughing or sneezing.
Avoid touching your eyes, nose, and mouth.
Cover your mouth and nose when you cough or sneeze. Do not use your hands.
Stay home if you feel unwell. If you have a fever, cough, or difficulty breathing, seek medical attention and call in advance. Calling in advance will allow your healthcare provider to direct you quickly to the right health facility.

If you would like more information about our office’s dedication to your health and safety, please give us a call. For more information about what you can do to prevent the spread of COVID-19, please visit the World Health Organization website.